Epoch Accepts Ticket Premium

Based in France, Ticket Premium is a voucher-type of electronic payment method that can be used for online purchases.

There are approximately 20,000 outlets in the UK, France and beyond where customers may purchase a voucher in denominations between €10 and €100.  Ticket Premium virtual cards may also be purchased online.  

Vouchers contain an 11 or 14 digit PIN number for use at sales outlets throughout Europe, Canada, Africa, and South America.

Ticket Premium`s prepaid scratch cards are guaranteed for security and confidentiality.  Credit card or bank account information remains confidential.  Ticket Premium is based in France but can be used by customers from around the world.

For a complete list of the local payment types accepted at Epoch click here. 

Epoch Accepts Przelewy 24

Przelewy 24 is a secure real-time bank transfer service designed to connect customers and merchants. Payments made using Przelewy 24 will clear within 15 minutes. Przelewy 24 is currently supported by 18 major banks in Poland. 

For a complete list of the local payment types accepted at Epoch click here. 

Epoch Accepts PlusPay

PlusPay is an automatic payment solution that allows merchants to send and receive money to and from clients’ bank accounts instantly. All deposits are processed 24/7 through one of the eight supporting Finnish banks. Being registered with the Financial Supervisory Authority in Finland ensures that PlusPay maintains the leading standards of security in all their product and service offerings.

For a complete list of the local payment types accepted at Epoch click here. 

Epoch surpasses the hightest security standards

Epoch is an approved Internet Payment Service Provider (Visa) and Payment Facilitator (MasterCard).  Each year we exceed the expectations of the audits performed on our systems to ensure our compliance with all Payment Card Industry (PCI) standards and requirements.  Our international payment services have led the way in data security.

In 2002, Epoch was among the first companies in the world to adopt VBV (Verified by Visa) and MasterCard Secure Code.  Furthering our commitment to security, Epoch was the first to certify with the PCI –DSS (Payment Card Industry – Data Security Standard), then known as CISP, in April 2002. We understand the importance of the security of your customer's data.  It's our most important role.

Billing Support for Epoch.com

Epoch.com offers answers to frequently asked questions about purchases, memberships, passwords and much more. Should you have any further questions, please consult our contact us page.

What is billing support? 

Billing support provides customer service for thousands of websites 24 hours a day, 7 days a week. You may contact us for all billing inquiries, technical problems with accessing/viewing website content, password assistance or just to cancel your membership.

What is a member id?

A member id is a unique identifying number that corresponds to the membership that you have purchased. You will receive your member id immediately after the purchase of a membership via the email address that you provided on the payment page. You should always maintain a record of your member id and should use this number in any correspondence with a billing support representative. With this number a billing support representative can view your membership history, the time it was purchased, the charges made, as well as the payment information used for the purchase.

I don't remember my password. How can I retrieve it?

If you require a password to access a website for which you have purchased a membership, you may use our purchase finder to retrieve it. Your password was also emailed to you at the time of the purchase. If your password has ceased working please use the purchase finder to refresh it.

How do I cancel my membership?

Please use the "Find My Purchase" to cancel a membership. You will receive an email to the address you entered upon purchase confirming that your membership has been canceled and that you will no longer be billed. If you cannot use the form due to insufficient information, please contact us so we can locate your membership and cancel it.

I already canceled my membership. Why did I get billed again?

Please check your email for a confirmation of the canceled membership. It will verify the final date and amount you were billed.

Can I reactivate my canceled membership?

In some cases it may be reactivated. Often times it is easier to simply place another order at the same website. Please contact us, if you would like the membership to be reactivated.

I only purchased a trial membership. Why are you still billing me?

All trial memberships convert to monthly memberships if not canceled within the specified trial period. Please check the terms and conditions of the website from which you have purchased a trial membership to verify the trial period and the recurring billing process.

Can I view information on the membership that I purchased?

Yes, enter information into any 2 fields of the "Find My Purchase" page.

I was issued a credit. How long will it take for a credit to appear on my statement?

It may take up to 5 business days for the credit to appear on your statement.

What happens if my credit card expires (will expire soon) or my credit card number has changed?

Please contact a billing support representative with the information that needs updating.

What happens if my billing address, email address, or other contact information has changed?

Please contact a billing support representative with your member id and your new information and we will update your information within 24 hours. You will receive an email confirming the update.

Why was my credit card / debit card declined?

There could be a number of reasons why your card was declined. Please use a different card to place the order or contact a billing support representative, if you have additional questions.

What payment options does Epoch accept?

Epoch accepts all major credit, debit cards and popular alternative payment methods used worldwide.

Will the website I purchased appear on my statement?

No, your statement will not show the name of the website. Epoch.com is the merchant that will appear on your statement.

I have a question which has not been answered. What do I do?

If you have any further questions, please contact a billing support representative.

Making it easy to accomodate the world...

Accepting online payments brings a world of customers to your door.  We make each transaction as seamless as possible, regardless of where it originates.  Our payment forms automatically present translation in over a dozen languages.  Your product's pricing is instantly converted to the local currency equivalent so your customer knows exactly how much the item costs.

We accept every major currency and an ever increasing number of local, regional, and international payment types.  Each time a payment form is presented, it is custom generated specifically for your customer's experience.

We take a serious approach to accommodating your international traffic by making your customers feel right at home.

For a complete list of the local payment types accepted at Epoch click here.

Epoch Accepts Boleto Bancario

BoletoBancario is in the payment processing and integration business since 2000, delivering payment solutions for the Brazilian market.  For international customers, in partnership with EBANX,
Boleto Bancario EBANX is a payment method tailored for international e-merchants willing to receive payments from Brazilian customers.

BoletoBancario EBANX offers a 100% guaranteed solution, meaning a hassle free operation with no chargeback risks whatsoever.  There is a limit of USD 3.000 (three thousand US Dollars) per end user per month. This is a normative imposed by Central Bank of Brazil, which regulates all Brazilians FX duties.

• No chargeback risks
• Indemnified solution
• Regulated by the Central Bank of Brazil

(Information compiled from the Boleto Bancario website) 

For a complete list of the local payment types accepted at Epoch click here.