Need to cancel a subscription billed by Epoch?

We make it simple for you to find your orders and manage your subscriptions.  

Here are four easy ways to find out more about your purchase. 

• Use the "Purchase Finder" to find or manage your purchase
• Email us at billingsupport@epoch.com with your question or request
• Use our instant chat feature and get a live agent instantly  
• Phone us to speak to a live representative  

          Toll Free: 1-(800)-893-8871 or Worldwide 1-(310)-664-5810


Customer service is available 24 hours a day / 7 days a week / 365 days a year.

Epoch Accepts Neosurf

Neosurf prepaid cards are common in Italy, France, Spain, Belgium, Switzerland and Algeria.

You may purchase a Neosurf card from a selection of preset denominations for the same amount at a point of sale.  The card can then be used to make payments online without having to disclose credit card or bank numbers.

For a complete list of the local payment types accepted at Epoch click here. 

Epoch Accepts Bank Link

Bank Link is a service provide by Swedbank, a full-service bank for both private individuals and companies in the home markets of Sweden, Estonia, Latvia and Lithuania.  The Bank Link card allows secure purchases of good and services online.  The transaction is approved by the cardholder and the bank to verify the purchase and alleviate fraud.

From the SwedBank website:
We have 9.5 million private customers and 622 000 corporate customers with about 317 branches in Sweden and 206 branches in the Baltic countries as of 30 June 2011. The group is also present in Copenhagen, Helsinki, Kaliningrad, Luxembourg, Marbella, Moscow, New York, Oslo, Shanghai, St. Petersburg and Ukraine.

For a complete list of the local payment types accepted at Epoch click here. 

Epoch Accepts eKonto

eKonto provides merchants an alternative payment solution to credit and debit cards in the growing Czech Republic market.  eKonto is an online banking service offered by Raiffeisen Bank, a member of Austrian Raiffeisen Group.  It allows merchants to receive payments from customers directly through their eKonto online banking account with support of up to 9 currencies.  

For a complete list of the local payment types accepted at Epoch click here. 

Epoch Accepts SporoPay

Sporopay is a payment service which enables a buyer to buy goods or services via a payment service provider using the Slovenská sporiteľňa Internet banking service.

This payment type is used in Slovakia.


For a complete list of the local payment types accepted at Epoch click here.


 

Epoch Accepts Todito Cash

toditoCash is a pre-paid relaodable payment card that can be used to by goods and services both online and at brick-and-mortar shops.  It is issued and used in Mexico. 




For more about Epoch click here.

For a complete list of the local payment types accepted at Epoch click here.

Epoch Accepts Carte Bleue

Thinking about expanding your online activities in France? If so, then offering Carte Bleue as a payment method is a must.  Carte Bleue is a major debit card payment system operating since 1967.

Carte Bleue is owned by Visa which is the leading payment card in France.

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How do I stop Epoch.com from billing my account?

It's very easy to cancel your subscription with Epoch.


4 Ways to Cancel with Epoch:

1. Use the "Purchase Finder" listed on the front page of the site 
2. Send an email to billingsupport@epoch.com with your cancellation request
3. Use our instant message feature to chat with a live agent instantly  
4. Call and speak to a live representative 

                    Toll Free: 1-(800)-893-8871 or Worldwide 1-(310)-664-5810
 

Epoch.com customer service is available 24 hours a day / 7 days a week / 365 days a year.