Everyone loves a Top 10 list. Here are a few of the best reasons that Epoch should be your first choice for online processing.
# 10 - State-of-the-Art Live Agent Support
The art and science of keeping your customers happy and maintaining your profits is one of the most important things we do. With over 17 years of experience handling hundreds of thousands of calls, Epoch's call center represents the industry benchmark. The always open call center offers live agent customer support for your members in over a hundred languages and is available every hour of every day. Calls are answered within seconds and your customers are never diverted into a series of menus that keep your customers on hold. Our customer service representatives handle each call with professionalism and with the concerns of all parties in mind. CSR's can even help retain your members longer by offering them discounted offers to continue their memberships.
# 9 - True International Billing
Since your customers come to your site from many countries, you need a billing company that can process transactions globally. Not only do we process transactions for consumers from all over the world, we also present the payment form in your customers language, accept all major card types as well as a number of regional card types, and bill your customers in one of 59 different currencies (default currency is presented based on geographic location). Fewer clicks, less friction, and a familiar look and feel all lead to increased sales with Epoch's smart payment forms.
# 8 - Acquisition and Retention
The two goals that every site faces are acquisition and retention. Since we don't own or operate pay-sites, or outsource to other billing companies for such services, the following comes straight from the front lines - our clients. Time and again they tell us that their sites complete more sales (better throughput) with Epoch, and that their conversions from traffic, to trial to recurring are better, and that their customers remain members longer (retention) when processing is handled by Epoch.
# 7 - Denied Order Reattempt
Most often referred to as "cascading" Epoch will at your request automatically send sales that we decline to your secondary billing company in an attempt to gain approval elsewhere. Since the functionality is completely hosted by Epoch there are no integration concerns for your sites as with most other similar and costly products. Epoch's cascading services are free.
# 6 - Logo GPS
Our LogoGPS (Geo-targeted Payment Script) provides visitors to your site with a custom generated graphic displaying the logos of the most popular local payment options for their location. It is easy to implement and gives your site a custom feel to international customers, while showing them that you offer their local payment types before ever visiting the payment page. This automated convenience for your customers provides the best user experience possible and helps increase sales. Your international customers will feel quite welcome.
# 5 - The Premium Features Suite
Epoch's Premium Features Suite is unmatched in the industry and includes one-click cross sales and upsales to any Epoch processed program. As an Epoch client, you can make traffic deals with other Epoch clients giving you an enormous opportunity to offer additional products to your customers and increase your revenue. Our premium features are easy to use and most require no integration or programming. All you need to do is tell us which options you would like to implement and we do the rest.
# 4 - The Golden Cash Register
Epoch accepts more types of credit and debit cards than any other High Risk Internet Payment Service Provider (HRIPSP). These include Visa, MasterCard, Switch/Solo, Discover, JCB, Maestro, Carte Blueu, Online Checks, Delta, Visa Electron, Visa Debit, MasterCard Debit, Direct Debit, Diners Club, ELV, iDeal, spfortuberweisung, DIRECTebanking, Ukash, and more. By accepting these payment types you can reach virtually every cardholder on the planet without paying an additional premium to accept local forms of payment. For a complete list of the local payment types accepted at Epoch click here.
# 3 - No Reserve Hold Back or Security Deposit
Nada. Zilch. Zero. Unlike other processors who hold between 5% and 10% of your weekly transactions over a 6 month period as a reserve, Epoch does not withhold any of your hard earned money. By not retaining a deposit or reserve, Epoch gives you more access to your money than anyone else.
# 2 - The Priceless Part of the Equation: Experience.
You can't buy experience off a shelf, but what you can do is take advantage of the experience of others. Epoch is the oldest HRIPSP in the world serving the digital entertainment industry since 1996. We process millions of transactions annually on behalf of our clients and have amassed an enormous database of information that we use to continually refine our methods and operations. We have grown with the Internet as one of the pioneers in online processing and offer more services and marketing tools in one place than you can find anywhere else.
# 1 - The Bottom Line: Payday.
You simply make more and keep more of your money with Epoch.
By providing better throughput, better tracking, more currency types, and more marketing features, it stands to reason that we will help your sites make more money than any other billing company. By utilizing our free cascading system you pick up even more sales. By using our billing support call center, we help you minimize credits and maintain chargeback ratios and we help you increase your retention. Epoch is your best choice for online billing and we are extending an invitation to prove it to you.
Contact us today to find out how we can help take your business to the next level.
