Customer Service - Billing Support

If you know your member or transaction ID, have it ready.  If not, no problem!  There are other ways to identify your purchase with us. 

We make it easy for you to contact us!   The choice is yours. 

1. Use the "Purchase Finder" listed on the front page of the site 
2. Send an email to billingsupport@epoch.com with your request
3. Use our instant message feature to chat with a live agent instantly  
4. Call and speak to a live representative 

                    Toll Free: 1-(800)-893-8871 or Worldwide 1-(310)-664-5810

 



Epoch.com customer service is available 24 hours a day / 7 days a week / 365 days a year.