Thursday, January 31, 2013

We Make It Easy

Epoch maintains one of the most experienced online customer service centers in the world.  Launched even before Google was established, our customer service and billing support call center has provided consumers with around-the-clock support by phone, email, and instant chat in multiple languages and formats.  We've also integrated support via Skype, or, you may request to have an account representative call you at your convenience.  We make every effort to ensure that a consumer with a question can reach us quickly and easily.  Our friendly and knowledgeable staff is in-house and not out-sourced.  And generally, calls are answered by a live agent within fifteen seconds or less.  We are always here for you. 

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