Need help with your password?

I don't remember my password. How can I retrieve it?
 
If you require a password to access a website for which you have purchased a membership or subscription, you may use our Personal Purchase Finder to retrieve it.  Additionally, your password was sent to your email at the time of the purchase, so you should be able to retrieve it in there.  Or, if your password has stopped working please use the Purchase Finder to refresh it.



We are here for you 24 hours a day, to help you with any questions and to assist you in managing your online subscriptions.  Multilingual support specialists available.  Contact us by chat, phone, email, or use our online search tool.  The choice is yours!

• Use the "Purchase Finder" to find or manage your purchase
• Send an email to billingsupport@epoch.com with your question or request
• Use our instant chat feature and get a live agent right away 
• Phone us to speak to a live representative at any time
• Request an agent to call you at your convenience

          Toll Free: 1-(800)-893-8871 or Worldwide 1-(310)-664-5810


Customer service is available 24 hours a day / 7 days a week / 365 days a year.