Why is it better to process with Epoch than to get my own merchant account?

- For Merchants -

“High Risk” merchant accounts can be difficult to obtain and are expensive. Banks require substantial reserves that may not be returned to the merchant for many years, while Epoch does not require any reserves (typically between 5-10% of transactions with banks or other service providers).  Moreover, individual merchant accounts cannot offer the full range of premium features that Epoch does, and do not include complete back-end affiliate tracking and transaction cascading systems.

Perhaps most importantly, Epoch’s clients receive the benefit of its risk management department, 24-7 customer call center and 24-7 merchant support for no additional fee. The team at Epoch constantly monitors our clients’ portfolios to ensure that their accounts remain in good standing with the card associations. The cost for a merchant to recreate these services would be substantial, and if a merchant is unable to remain within card association guidelines for consumer disputes it risks being permanently banned by the card associations from accepting credit card transactions.

Lastly, using our service adds goodwill to your site as Epoch is a well established company, processing online transactions since 1996.   We never forget that we are a service organization and we work to ensure that our clients and their customers are provided courteous and professional service. 

To learn more about us please visit Epoch.com.