The success of your business is directly linked to how well your customers are served, and nowhere is that more true than when your customers are making an online purchase. Epoch offers the most professional and well-trained customer service support you can find. Our customer service representatives deliver exceptional 24/7/365 customer billing support via live chat, telephone and email. Our telephone customer support is available in more than 150 languages, all day, every day.
We never forget that we are a service organization and we stand behind that commitment of service.
Customer of Epoch clients have a number of ways to receive support.
If you are a customer of a site billed by Epoch and have a question about a charge, here are your options:
- Use the "Purchase Finder" to find or manage your purchase
- Send an email to billingsupport@epoch.com with your question or request
- Use our instant chat feature and get a live agent right away
- Phone us to speak to a live representative at any time
- Request an agent to call you at your convenience
Customer service is available 24 hours a day / 7 days a week / 365 days a year.
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